Why is My Refrigerator Ice Maker Not Working?

Racine Appliance Repair is experienced in refrigerator repair in Racine, including professional services to fix broken ice makers. Learn about some common ice maker issues below:

Refrigerator ice makers are perhaps one of the best inventions ever. This is a small luxury many people not appreciate. Refrigerator ice makers are relatively simple machines that do not feature a lot of complex parts that could go wrong with them.

As with any appliance repair, there are a few basic things that should be looked at before assuming the worst. And, remember, if necessary, you can replace the ice maker without replacing the entire fridge, dependent on the brand and model. First, let’s review a few of the reasons for an ice maker breaking.

If your ice maker is making ice but it is not ejecting the ice cubes it is usually means there is a mechanical problem opposed to an electrical issue. This can happen when shifting food around in the freezer unit, you might jam the control switch up or down. Often the ice maker will be jammed with something, possibly a piece of ice. First, look to see if there is anything blocking this from working properly.

Before beginning the steps of clearing out the freezer, check that your ice maker is on. This is done by pulling the metal control arm down. From time to time, moving food around in the freezer may put the switch in the off position. If the the switch is clear, then there might be food jammed inside the ice maker or it’s not getting a good connection.

Check the Control Arm

If the control is down and there is ice but it’s not dispensing it, this might be an electrical or mechanical problem. This is going to need a bit more troubleshooting. Ready to begin? First, we need to inspect the electrical connection. This could become unplugged from behind the freezer or refrigerator when shifting or moving the freezer contents.

To inspect this, unplug the fridge and pull it out from the wall. Turn off the water supply valve. Locate the valve on the rear of the inside of the freezer unit. Essentially this is what connects the ice maker into the freezer. Ensure that it is plugged in the right way.

Then, remove any ice that’s in the ice maker. This can be done by adding a small amount of water to help get any ice that is in there out.

Once complete, restore power to the fridge and then turn on the ice maker. It could take the solenoid a few seconds to react and fill the mold. After the mold is completely full, wait 4-5 hours or so to see if you have solved the problem.

Check for Frozen Lines

Other ice maker failures that will cause your ice maker to not produce ice are frozen lines. The water lines have been blocked with frost. This is an easy fix.

First, unplug the freezer and locate the water shut off valve. Shut the water off and then grab a hair dryer to heat up the line or let the refrigerator sit shut off for a few hours and wait until the line is thawed.

There are some brands and models that feature a water filter that can freeze or ice up. For these cases, finding the water filter is the first step. Then repeat the same process that was done for the frozen line.

When an ice maker isn’t making large enough cubes of ice, there is an issue with the ice maker settings. To adjust the the ice maker settings, take the top part of the cover of the ice maker off and find a simple control that displays plus and a minus signs. For this process, you might need a flat head screwdriver.


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